Timing
- PayPal deposits process immediately.
Requirements
- A verified, personal PayPal account that matches your associated DraftKings account information.
- The PayPal account used to deposit must be in your name.
- An existing PayPal balance on file.
Limitations
- An initial PayPal deposit is required to withdraw using this method.
- PayPal is not permitted in all jurisdictions.
- DraftKings does not permit the use of business accounts.
- Players aren’t able to deposit via PayPal Credit or PayPal’s Pay in 4.
Troubleshooting
- When depositing with PayPal, ensure your PayPal account is linked to your bank account.
- When depositing through DraftKings mobile applications, PayPal deposits may require a confirmation to be made in a separate pop-up window.
- If this pop-up window doesn't appear when completing your deposit, attempt to complete your PayPal deposit via our website or mobile webpage.
- Deposit Pages:
Your PayPal deposit is in a submitted status
Resolution: Make sure you stay on the PayPal sign-in page until the deposit is successfully processed.
- If your PayPal deposit shows a submitted status, it will apply toward the deposit limit for up to 12 hours.
- Please Note: If after 12 hours we have not been able to update the status to successful, we will consider the transaction to have failed and will remove the amount that has been temporarily counted toward the player limit.
- You’re welcome to set your own deposit limits anytime by visiting our Player Limits page.
You're using a PayPal business account
Resolution: DraftKings does not permit the use of PayPal Business accounts. Please use a personal PayPal account or an alternative deposit method.
Contacting PayPal
- PayPal phone support: 1-888-221-1161
- PayPal customer online support
Frequently asked questions
How do I find my transaction information on PayPal?
To find transaction information on PayPal:
- Log into your PayPal account.
- Click Activity in the top navigation bar.
- Set the:
- Start date for the day before you deposited.
- End date for today’s date.
- Click Filters and below Filter by transaction type, select Payments.
- The page will automatically update with any payments sent during the selected time period. Locate the DraftKings transaction and click the down arrow icon to the right of the transaction.
- Your payment method, Transaction ID, and Invoice ID will all be available for review.
Is PayPal depositing available in all jurisdictions?
Due to regulatory requirements, depositing via PayPal is not permitted in all jurisdictions. Visit your DraftKings Account Deposit Page if you have any questions about what options are available in your jurisdiction.