If you have a new email address, and would like to change the one associated with your account, our Customer Support team can assist you.
To change your email address:
- Contact our Customer Support team with your request.
- A DraftKings Player Advocate will respond to your request to ask you to provide personally identifying information.
- This verification process is intended to maintain your protection while we verify your identity, and assure that only you can change your email address.
- Return all requested information via secure upload.
- After your identifying information has been reviewed and your email address has been successfully updated, you'll receive the following confirmation email:
Important: Please don't create a new account when you have lost your login details. Creating multiple accounts is prohibited according to the DraftKings Terms of Use and may result in a restriction on your account.