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DraftKings Help Center
  • Why can’t DraftKings detect my location?
  • Why am I being asked to verify my identity?
  • How do I change the email address on my DraftKings account?
  • DraftKings' getting started guide
  • What can I do if my account is locked?
  • When will my promotion be credited?
  • Depositing on DraftKings - overview
  • Withdrawal tracker - overview
  • Withdrawing from DraftKings - overview

Browse topics

  • My Account

    Managing your account, tax information, responsible gaming, and a variety of other account-related topics.

  • Deposits & Withdrawals

    Depositing to DraftKings, withdrawing from DraftKings, methods, and timelines.

  • Dynasty Rewards

    Dynasty Rewards Store, Crowns, and player status tier information.

  • Fantasy Sports

    Contests, leagues, and how to play Fantasy Sports on DraftKings.

  • Sportsbook

    Odds, wagers, and how to use Sportsbook on DraftKings.

  • Pools

    Pool rules, scoring, and ways to enter.

  • Casino

    Available games and how to use Casino on DraftKings.

  • Marketplace

    NFTs, minting and storage, and how to use DraftKings Marketplace.

  • Diamond & Onyx Tier Information

    One-stop shop for all important actions, questions, and interests for Diamond & Onyx Tier level players. Understanding hosting as a part of either of the listed tiers.

  • Responsible Gaming

    Self-exclusion, player limits, and cool off periods.

  • Contact DraftKings

    Contact the DraftKings Customer Support Team.

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