Information to Help with Your Withdrawal Experience (US)

We offer many different withdrawal options to accommodate each user's needs. Unfortunately, some withdrawal methods may be unavailable to you. Please refer to your account to see which methods are available to you.

Before your request a withdrawal:

  • First time withdrawals to a newly registered withdrawal method will require passing two-factor authentication through your registered email address.
  • We ask that users update us of any payment methods they no longer have access to prior to requesting a withdrawal by contacting DraftKings Customer Support Team.
  • We reserve the right to process withdrawals back to the payment source used to deposit.
  • Replacement cards to the same account will not interfere with your withdrawal.
  • Some withdrawal methods require an initial deposit before a withdrawal can be requested using that method.
  • A payment method that can successfully be used to deposit to your account may still be unavailable for withdrawal. If this is the case, you will need to explore an alternative withdrawal method. DraftKings is unable to add withdrawal methods on your behalf.
  • Wire transfers are initiated Monday through Friday. any wires submitted Friday after 10 am EST will be processed the following banking business day.
  • Bank processing timelines may be impacted by banking holiday hours and may cause a delay in getting your funds.

If you're planning on requesting a check withdrawal:

  • Check withdrawals must be sent to the verified name and address on your account.
  • Check withdrawals cannot be sent to a P.O. box.

After requesting your withdrawal:

  • You will receive two separate confirmation emails during the withdrawal process.
    • The first email will confirm that your withdrawal request has been placed.
    • After your withdrawal request has been processed and your funds have been prepared, you'll receive a second email titled "Withdrawal Request Completed," outlining how it was fulfilled.
  • Once you receive the second confirmation email, you will receive your funds within the following standard time frames listed here.
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