How do offers work on DraftKings Marketplace and Reignmakers?

The Offers feature allows Marketplace and Reignmakers customers to make offers to other customers on their collectibles and packs. When you place an offer your “offered” funds will be removed from your balance and placed in escrow, but you can cancel your offer before it is accepted to recoup your funds. Owners will be able to view offers received on their items in the Offers Manager, which is accessible from both My Cards and Portfolio.

Offers will be global at the item level:

  • Example: If you place an offer on a collectible with 500 editions, you are making an offer on any one of those 500 editions.
How do I make an offer?
  1. Log into your DraftKings account via the desktop or mobile web versions.
  2. Navigate to either the Marketplace or Reignmakers tabs.
    • Marketplace customers can make an offer from a details page, or an item card on any Lobby page (such as Browse or Collections).
    • Reignmakers customers can make an offer by selecting the Shop tab for a sport, and then from a card on the Collections page or Details page in that flow.
  3. Click, Offer, or Make Offer.
  4. Select, the amount you want to offer via Your Offer.
  5. Select, the duration you want your offer to last via Offer Duration.
    • The options are as follows:
      • 1 Day.
      • 3 Days.
      • 7 Days.
      • Pick a custom offer duration.
    • Notes: Min duration is 5 minutes and Max duration is 7 days.
  6. Click, Apply.
  7. Click, Submit Offer.
  8. Slide, the Slide to Confirm button to confirm the offer placement.
  9. Click, Continue.
    • Customers should see an Offer successfully submitted notification once it’s done.

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How do I manage or cancel my offer?
  1. Log into your DraftKings account via the desktop or mobile web versions.
  2. Navigate to the Marketplace tabs.
  3. Via the Offers Manager in Portfolio and My Cards, or from an item’s details page, customers have the option to manage the offer that’s on a card.
  4. Click, Manage Offer.
  5. Click, Cancel and Make New Offer or Cancel Offer.
    • Customers who select Cancel Offer will have the offered funds returned to their account once the offer has been successfully canceled.
    • Customers who select Cancel and Make New Offer will be prompted to place a new offer after successfully canceling the original offer.
    • Notification stating Previous Offer Canceled will appear for confirmation.
  6. To continue with a new offer on the card you’re viewing, please refer to the How do I make an offer? collapsible section above.
    •  

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How do I operate the offer manager?

Accepting another Customer’s offer:

  1. Log into your DraftKings account via the desktop or mobile web versions.
  2. You can access the Offers Manager from both your Portfolio on Marketplace or the My Cards tab on Reignmakers.
  3. Navigate to the Marketplace and to the Portfolio tab.
  4. Click, the top right coin icon to access the offer manager.
  5. Filter via the icon in the top right corner.
  6. The Offers Manager Received Tab will always show you the Top Offer (highest offer value) for each item that has offers.
    • You can tell when there is a new Top Offer for an item from the Blue Pip next to the item.
    • The number in the Offers icon on My Cards will tell you how many new Top Offers you have across all your items.
  7. Click, view to review an offer another customer has made on one of your cards.
    • Customers can accept Top Offer (highest offer for an item) from offers manager, details page, or card from that portfolio.
  8. Click, Accept Offer to proceed with the offer made on your card.
    • To confirm the offer was accepted you will see a notification stating, Offer Accepted.

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Reviewing offers that you’ve sent and canceling offers:

  1. Log into your DraftKings account via the desktop or mobile web versions.
  2. Navigate to the Marketplace tab.
  3. Via the Portfolio tab.
  4. Click, the top right coin icon to access the offer manager.
  5. Filter via the icon in the top right corner.
  6. Click, the Sent tab.
  7. Click, Manage on the card you’re interested in reviewing.
  8. Click, Cancel Offer to cancel the current offer you have placed on a card, or click Cancel and Make New Offer to cancel your current offer and place a new offer.

Notes:

  • Customers can view confirmation of one of the offer flows via email notification.
  • The blue dot in the top left of your card on the manage offers page indicates a new notification.
  • Customers that tried to accept an offer, but it's no longer available, will receive the info from the following screenshot.

  • Customers that tried to cancel an offer, but someone accepted it before they could, will receive the info from the following screenshot.

  • See all available offers via the details page.

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