Casino Playback Promotional Offer - Overview (US)

The Earning Period begins once a player opts into a Casino Playback offer. During the Earning Period, as the player plays qualifying Casino Games listed in the terms and conditions of the offer, it will be counted as their settled gameplay handle. Once the Promotional Period ends, the player will receive a percentage of the handle (gameplay) back as Casino Credits, Casino Bonus Funds, Tier Credits, Crowns or DK Dollars. The terms and conditions of the promotional offer will state which award (i.e., Casino Credits, Casino Bonus Funds, Tier Credits, Crowns or DK Dollars) will be credited to a player’s account and identify the applicable Promotional Period.

As an example only: A player opts into a Casino Playback offer of “Earn 5% of your settled wagers back on Live Dealer games up to $5,000 in Casino Credits.” During the Earning Period, the player has a settled gameplay handle of ten thousand dollars ($10,000) on Live Dealer games. At the conclusion of the Promotional Period, the player would receive five hundred dollars ($500) in Casino Credits, which is 5% of their settled Live Dealer handle.

Crediting for a Casino Playback offer will occur at the end of the Promotional Period. The credit should appear within twenty-four (24) hours after the end of the Promotional Period. If there are technical issues with the promotion or crediting a player’s account, timeframes for players to receive any promotional credits may take an additional three (3) to five (5) business days.

Players can be credited in Casino Credits, Casino Bonus Funds, Tier Credits, Crowns or DK Dollars at the end of the Promotional Period as specified in the promotional offer terms.

Casino Credits or Casino Bonus funds received pursuant to the Casino Playback offer will be available for seven (7) calendar days from the date and time they’re credited to your DraftKings account and will expire after this period.

DK Dollars don’t expire and will be used automatically before any cash in your balance.
Crowns don’t expire and can be redeemed for Casino Credits.
Tier Credits don’t expire.

A Casino Playback offer can credit DK Dollars, Casino Bonus Funds, Tier Credits, Crowns, or Casino Credits, which the specific credit will be listed in the terms and conditions of the promotional offer.

If credited with DK Dollars, you can learn more about how to find DK Dollars listed on your DraftKings Account.
If credited with Casino Credits, you can learn more about how to find Casino Credits on your DraftKings account.
If credited with Casino Bonus Funds, players can view them on the My Rewards page.
If a player is credited Crowns, they can view them under the Dynasty tab.
Learn more about Crowns.
If a player is credited Tier Credits, they can view them under the Dynasty tab.
Learn more about Tier Credits.

Players must opt into the Casino Playback offer to have their settled gameplay handle counted during the Earning Period. Any gameplay handle before opting in wouldn’t qualify and won’t be counted toward the Casino Playback offer.

Players can check their opt in by clicking on the bell notification icon upon successful opt-in to a promotion.

App Version: This notification icon will be located at the top right-hand corner of the app.
Desktop or Laptop Version: This notification icon will be located in the top right-hand corner of the web page.

Yes, all promotional offers (including, without limitation, Casino Playback offers) will have an expiration date listed in the terms and conditions of the applicable promotional offer.