Casino Playback Promotional Offer - Overview (US)

The Earning Period begins once a player opts into a Casino Playback offer. During the Earning Period, as the player plays qualifying Casino Games listed in the terms and conditions of the applicable promotion offer, the settled wagers in such qualifying Casino Games would be counted as their handle. 

Once the Promotional Period ends, the player would receive a percentage of the handle (gameplay) back as Casino Credits or DK Dollars. The terms and conditions of the promotional offer will state which award (i.e., Casino Credits or DK Dollars) will be credited to a player’s account and identify the applicable Promotional Period. 

As an example only: A player opts into a Casino Playback offer of “Earn 5% of your settled wagers back on Live Dealer Games up to $5,000 in Casino Credits.” During the Earning Period, the player then has a settled handle of ten thousand dollars ($10,000) wagered on Live Dealer Games. At the conclusion of the Promotional Period, the player would receive five hundred dollars ($500) in Casino Credits, which is 5% of their Live Dealer handle.

Crediting for a Casino Playback offer will occur at the end of the Promotional Period. The credit should appear within twenty-four (24) hours after the end of the Promotional Period to appear in a player’s DraftKings Casino account.

If there are technical issues with the promotion or crediting the Casino Playbook offer, timeframes for players to receive any promotional credits may take three (3) to five (5) additional business days.

Players can be credited in Casino Credits or DK Dollars at the end of the Promotional Period as specified in the promotional offer terms.

Casino Credits received pursuant to the Casino Playback offer will be available for seven (7) calendar days (one hundred sixty-eight (168) hours) from the date and time they are credited to your DraftKings Casino account and will expire after this period. 

Any winnings accumulated during the Earning Period will remain on your account, but any Casino Credits will expire after seven (7) calendar days (one hundred sixty-eight (168) hours) from the date and time they are credited to your DraftKings Casino account.

Please note that DK Dollars do not expire and will be used automatically prior to any cash in your balance.

A Casino Playback offer can credit DK Dollars or Casino Credits, which the specific credit will be listed in the terms and conditions of the promotional offer. 

• If credited with DK Dollars, you can learn more about how to find DK Dollars listed on your DraftKings Account.
• If credited with Casino Credits, you can learn more about how to find Casino Credits on your DraftKings account.

Players must opt into the Casino Playback offer to have their gameplay settled handle counted during the Earning Period. Any gameplay handle before opt in would not qualify and will not be counted toward the Casino Playback offer.

Players can check their opt in by clicking on the bell notification icon upon successful opt in to a promotion. This notification icon will be located at the top left-hand corner of the app.

While on a desktop or laptop, this notification icon will be located in the top right-hand corner of the web page.

View a visual of navigating to the bell notification upon successful opt in.

Yes, all promotional offers (including, without limitation, Casino Playback offers) will have an expiration date listed in the terms and conditions of the applicable promotional offer.