Timing
- Most check withdrawals of one hundred U.S. Dollars ($100) or less will be received by mail within seven (7) business days to fourteen (14) business days. Checks less than one hundred U.S. Dollars ($100) will not have a tracking number.
- Check withdrawals of at least one hundred U.S. Dollars ($100), but less than two thousand U.S. Dollars ($2,000) may be received by mail within five (5) to seven (7) business days from the date the withdrawal is processed. Checks of one hundred U.S. Dollars ($100) or more will have a tracking number with USPS.
- Check withdrawals of two thousand U.S. Dollars ($2,000) or more may be received by mail within three (3) to five (5) business days from the date the withdrawal is processed. Checks of two thousand U.S. Dollars ($2,000) or more will have a tracking number with FedEx.
- To view the most up-to-date status for your withdrawal, please visit the withdrawal tracker on your account.
Requirements
- Check withdrawals must be sent to the verified name and address on your account.
- To update your account address, please upload Proof of Residence using these instructions to your account first and contact the DraftKings Customer Support Team to update your account.
Limitations
- Check withdrawals cannot be sent to a P.O. box.
- Checks that have been cashed can’t be voided.
Frequently asked questions
How do I find the tracking number for my check withdrawal?
Once a check withdrawal has been processed and the check has been mailed out, players need to reach out to DraftKings Customer Support Team to receive their tracking number.
- Players will not receive a tracking number if the check is less than one hundred U.S. Dollars ($100).
- Players will receive a USPS tracking number if the check is over one hundred U.S. Dollars ($100) but less than two thousand U.S. Dollars ($2,000).
- Players will receive a FedEx tracking number if the check is over two thousand U.S. Dollars ($2,000) or more.
What if I want to have my funds processed more quickly?
DraftKings isn’t able to expedite check withdrawal requests, and all requests are processed in the order that they were received.
What if my check has been lost or stolen?
If your check has been lost in the mail or you suspect it has been stolen, please contact the DraftKings Customer Support Team as soon as possible. The DraftKings Customer Support Team will begin the process to void the check, which can take up to two (2) to three (3) business days.
However, if the check has been successfully cashed, the DraftKings Customer Support Team will be unable to void the check.