DraftKings Customer Support Team will never ask you to confirm a code that was sent to your device. If someone asks you for the code, please change your password immediately.
Customers who are geolocated in a state legalized for mobile Sportsbook or Casino are required to log into DraftKings Sportsbook and Casino via two-factor authentication (2FA). 2FA is an extra layer of protection for you and helps to ensure the ongoing security of your account.
What this means for customers using DraftKings Sportsbook or Casino products:
- You’ll need to provide DraftKings with a mobile phone number that can receive SMS text messages.
- At each login, you’ll receive a unique code for logging into DraftKings Sportsbook or Casino via SMS to the mobile number you provided.
- You won’t be able to access your DraftKings Sportsbook or Casino account without entering a correct username, password, and 2FA code.
Frequently asked questions
Do I have to use 2FA?
If you’re using DraftKings Sportsbook or Casino app or website and you’re geolocated within a state legalized for mobile Sportsbook or Casino, you’re required to use 2FA.
Do I have to use 2FA if I leave the state I am in?
If you’re geolocated outside of a state legalized for mobile DraftKings Sportsbook or Casino, you will still be prompted to use 2FA during login to the Draftking Sportsbook or Casino products.