Direct Mailing - Overview

How do I Opt-Out of Direct Mailing?

To Opt-Out of direct mailing via web

  1. Log in to your DraftKings account.
  2. Navigate to your Communication Settings.
  3. Set the Postal Mail toggle to OFF.

To Opt-Out of direct mailing via a DraftKings application

  1. Log in to your DraftKings account.
  2. Tap your Profile Icon in the top right-hand corner.
  3. Select Settings.
  4. Under Preferences, select Notification Preferences.
  5. Below Marketing Communications, set the Postal Mail toggle to OFF.

Frequently Asked Questions

I received a piece of mail from DraftKings, but I opted out a few days ago. Why did this happen, and am I really off the mailing list?

If you recently opted out of receiving Postal Mail, please a allow a 3 to 5 business days for your updated preferences to update.

I sent my information in via a letter and just noticed the Preferences option. Is there anything additional I need to do to stop receiving direct mail?

No, there’s nothing else you need to do! Once we receive a postcard with your information, we’ll add you to the Opt-Out list. If you’d like to toggle Postal Mail off in your preference center as an extra precaution, you can!

Is opting out of Postal Mail the same as opting out of receiving all marketing communications?

No! To Opt-Out of email marketing, you’ll need to switch off an additional toggle in the preference center.

I don’t want to receive sportsbook mail anymore, but I am interested in continuing to receive mailers for casino promotions. Can I only opt out of only receiving mailers for one product?

It’s not possible to opt out of only receiving just, Casino specific or just Sportsbook specific mail. If you Opt-Out of one, you will opt out of both.

However, you can Opt-Out of receiving DFS, Reignmakers, Pick6, or Horse marketing offers independently.