Direct Mailing - Overview (US)

How do I Opt-Out of Direct Mailing?

To Opt-Out of direct mailing via web

1. Log in to your DraftKings account.
2. Navigate to your Communication Settings.
3. Set the Postal Mail toggle to OFF.

To Opt-Out of direct mailing via the DraftKings app

1. Log in to your DraftKings account.
2. Tap your Profile Icon in the top right-hand corner.
3. Select Settings.
4. Under Preferences, select Notification Preferences.
5. Below Marketing Communications, set the Postal Mail toggle to OFF.

Frequently Asked Questions

I received a piece of mail from DraftKings, but I opted out a few days ago. Why did this happen, and am I really off the mailing list?

• If you recently opted out of receiving Postal Mail, please allow 3 to 5 business days for your preferences to update.

I recently sent my information in by letter and just noticed the Preferences option. Do I need to do anything else to stop receiving direct mail?

• No, there’s nothing else you need to do! We'll add you to the Opt-Out list once we receive a postcard with your information. If you’d like to toggle Postal Mail off in your preference center as an extra precaution, you can!

Is opting out of Postal Mail the same as opting out of receiving all marketing communications?

• No. To opt out of email marketing, you’ll need to switch off an additional toggle in the preference center.

I no longer want to receive Sportsbook mail, but I still want to receive Casino promotion mailers. Can I opt out of receiving mail for just one product?

• It’s not possible to opt out of only casino-specific or only Sportsbook-specific mail. If you opt out of one, you’ll be opted out of both. However, you can Opt-Out of receiving DFS, Pick6, or Horse marketing offers independently.