Our vision at DraftKings is to responsibly provide the world’s most entertaining and trusted games and experiences. We recognize the importance of transparency and options when it comes to your personal information. DraftKings’ Privacy Center provides information about DraftKings’ privacy practices and how to exercise options that may be available to you, including requests to access, delete, or correct personal information.
Visit DraftKings’ Privacy Center to learn more and make requests that are available to you.
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Accessing the DraftKings Privacy Center
You can access the Privacy Center from your account page.
On the Sportsbook & Casino Apps:
- Select your Account icon (top right)
- Select Log in & Security
- Select Login Security Preferences
- Click/tap the link below the privacy toggle.
On the DFS App:
- Select your Account icon (top right)
- Select Log in & Security
- Click/tap the link below the privacy toggle.
Logging in through your Account page will log you into the Privacy Center and automatically recognize you as a customer.
If you access the Privacy Center using a direct link outside of your account, you will need to verify your identity during login. For the fastest experience, we recommend accessing the Privacy Center through your Account page.
Frequently Asked Questions
How do I request access to my personal information?
- Visit DraftKings’ Privacy Center to submit your request. For the best experience, access the Privacy Center from your Account page.
What information do you have about me?
- Visit DraftKings’ Privacy Center to submit a request to access a copy of the personal information we hold about you. For the best experience, access the Privacy Center from your Account page.
How do I make a Data Subject Access Request (DSAR)?
- Visit DraftKings’ Privacy Center to submit a DSAR request. For the best experience, access the Privacy Center from your Account page.
How long will it take to process my DSAR?
- We aim to process privacy requests within the timeframes required by applicable privacy laws and regulations. This is typically within 30 days if you are in Canada, the United Kingdom, or Europe; and within 45 Days if you are in the United States. In certain circumstances, we may need to extend the response time. We will inform you if this is the case and will provide you with an updated date by which we expect to fulfill your request and the reasons for the extension.
Can you provide an update on the status of my privacy request?
- If you have questions about a privacy request you previously submitted, please email us at privacy@draftkings.com. For the best experience, access the Privacy Center from your Account page.
Can I see my transaction history?
- Your transaction history is part of the data we may provide through a request to access a copy of your personal information. Please visit DraftKings’ Privacy Center to submit your request. For the best experience, access the Privacy Center from your Account page.
How do I correct inaccuracies in my personal information?
- Visit DraftKings’ Privacy Center to submit your request. For the best experience, access the Privacy Center from your Account page.
Can I update my personal information in the company’s records?
- You can update certain personal information directly in your DraftKings Account page.
To request correction of other personal information, please visit DraftKings’ Privacy Center to submit your request. For the best experience, access the Privacy Center from your Account page.
Can I request to delete my personal information?
- Visit DraftKings’ Privacy Center to submit your request. For the best experience, access the Privacy Center from your Account page.
How do I request the deletion of my personal information from the company’s systems?
- Visit DraftKings’ Privacy Center to submit your request. For the best experience, access the Privacy Center from your Account page.
What are my rights under privacy and data protection laws?
- Our privacy practices are described in our privacy notice located at https://myaccount.draftkings.com/documents/privacy-notice. Additional information is provided at DraftKings’ Privacy Center
Who can I contact for more details about the company’s data processing policies?
- Our privacy practices are described in our privacy notice located at https://myaccount.draftkings.com/documents/privacy-notice. If you have additional questions, please email privacy@draftkings.com.