What is a proof of residency document? (US)

JUMP TO SECTION

A proof of residency document may be requested to verify your account information and confirm your current address.


Document upload criteria

Proof of residency documents must include:

    • Your name
    • Current address
    • An invoice/customer/account number
    • Creation or issue date within 60 days of the date it is uploaded

Acceptable documents:

    • Utility invoices
      • Examples: Home services for energy, water/sewer, gas, or trash.
      • Accepted document formats: PDF, screenshot, or a picture of the paper invoice.
    • Communications invoices
      • Examples: Home services for phone, internet, cable, satellite, and mobile phones.
      • Accepted document formats: PDF, screenshot, or a picture of the paper invoice.
    • Bank statements
      • Examples: Debit card and credit card statements.
      • Accepted document formats: PDF or screenshots.
        • Note: Photos of paper bank statements are not accepted.
    • Housing documentation
      • Example: Mortgage statement.
        • Accepted document formats: PDF, screenshot, or a picture of the paper statement.
        • Exceptions: Deeds, mortgage contracts, and/or payment booklets aren't accepted.
      • Example: Leases with matching service and delivery addresses.
        • The lease must show an issue or creation date within 60 days of the date uploaded.
        • Accepted document formats: PDF, screenshot, or a picture of the lease.
        • Exception: Rent agreements aren't accepted.
    • Vehicle Registration documents
        • Examples: Automobile registration, insurance policies, and insurance bills.
          • Registration and insurance policies must show an issue or creation date within 60 days of the date uploaded.
          • Accepted document formats: PDF, screenshot, or a picture of the paper statement.
    • Official mail documentation
      • Accepted official mail document formats: PDF, screenshot, or a picture of the paper document.
      • Document must show an issue or creation date within 60 days of the date uploaded.
      • Federal government/agency mail
        • Examples: U.S. Department of Education - Student Loan Information, Internal Revenue Service (IRS) - Tax Filing or Refund Notice (federal), Social Security Administration (SSA) - Benefits Notification
      • State government/agency mail
        • Example: Tax Refund or Notice from the Department of Revenue (state)
      • County government/agency mail
        • Examples: Property Tax Bill from the County Assessor’s Office, Jury Duty Summons from the County Clerk’s Office, Child Support Notice
      • City government/agency mail
        • Examples: Jury Duty Summons from the City Court, Property Tax Bill, Parking Ticket or Violation Notice
          • Note: Parking tickets/violation notices must be issued by the city government or city police, not private businesses or security.

Important Note: Other document types will not be accepted as proof of residency.

Frequently Asked Questions

Why was I requested to upload a proof of residency document?

    • The document may be requested to verify your account information or complete the account verification process. Additionally, proof of residency documents are required to update the address associated with your account.

Do you have any additional document upload criteria?

    • Uploaded images must be clearly visible and must be a full document, including all pages.
    • Documents can't have redacted or blacked-out information.
    • Scanned documents are not accepted.
    • Proof of residency document can't be to a PO Box.

If your document was not accepted you may not have met the criteria above.

Please ensure your document meets the criteria listed above. Contact the DraftKings Customer Support Team if you have specific questions regarding your upload.

JUMP TO SECTION