Addressing the needs of DraftKings customers is our highest priority, our Customer Support team works around the clock answering questions for our customers.
In the event the support queue is long, we ask for patience as our team prioritizes incoming requests such as yours.
If you have already contacted us, not to worry. You can rest assured that we have received your request. We thank you in advance for your patience, a Customer Support Agent will be in contact with you soon.
Important: One Ticket Per Issue, Please
If you send multiple email requests for the same issue, this may delay a response if your ticket is moved to the back of the queue. This will slow down the process of getting back to you, help us help you by keeping your communications with our support team focused, direct, and precise without creating a new email thread.