I contacted DraftKings Customer Support. How long will it take to get a reply? (US) 

Addressing the needs of DraftKings customers is our highest priority. Our Customer Support team works around the clock answering questions for our customers. 

  • In the event that our support queue is long, a Player Advocate will reach out to you as soon as possible.

Important Information

One Ticket Per Issue

  • Sending multiple email requests for the same issue may delay a response as your ticket will be moved to the back of the queue.  This will slow down the process of getting back to you.