Restricted or ineligible location messages generally appear for one of three reasons:
Physical location
You’re attempting to access a DraftKings product from a physical location that doesn’t permit use of that product.
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- Learn more about where DraftKings products are permitted:
Location services
Your device’s location services aren’t working correctly and DraftKings can’t determine your physical location.
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- Learn more about location services for iOS, Android, and web browsers.
Wi-Fi
Your device’s WiFi isn’t working correctly and DraftKings can’t determine your physical location.
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- Learn more about turning on Wi-Fi signal/capability.
Note: If you're in Louisiana, you'll need to access DraftKings via mobile app to reserve a seat or enter paid Fantasy Sports contests.