How do I track my withdrawal with DraftKings? (US)

Important Information

The withdrawal tracker allows you to quickly and easily track requested withdrawals from DraftKings. Each withdrawal has its own entry in the withdrawal tracker on your withdrawal page and includes the following details: 

  • Total withdrawal amount 
  • Withdrawal method or methods
  • Date requested
  • Processing time
  • Status

Note: If you'd like to view your entire withdrawal history, please visit your transaction history and select Withdrawal from the Filter Options. 

Access the withdrawal tracker 

How to access the withdrawal tracker from an email

  1. After you've requested a withdrawal, you'll receive an email from DraftKings that includes a link to the withdrawal tracker.
  2. Click View withdrawal tracker in the email.
  3. You'll be redirected to the withdrawal tracker page for the specific withdrawal and can view withdrawal details.
    • If you requested a withdrawal in error, you may be able to cancel your withdrawal.
    • Important: Customers physically located within the United Kingdom can't cancel their withdrawals. 

Note: If you have multiple withdrawals pending, the email link will take you just to the withdrawal listed in the email.

How to access the withdrawal tracker from your account

  1. Log into DraftKings on web or mobile. 
  2. Click your username in the top right corner of the homepage and select Account Information from the dropdown that appears. 
  3. In the left rail of My Account, click Withdraw
  4. Review Things to Know Before Withdrawing and click Got It
  5. Below Pending Withdrawals on the right-hand side, click View Status for the withdrawal you'd like to track. 
    • If you have multiple pending withdrawals, you'll see a section for each within the withdrawal tracker. 
  6. You'll be redirected to the withdrawal tracker page for the specific withdrawal and can view withdrawal details. 
    • If you requested the withdrawal in error, you may be able to cancel your withdrawal.
    • Important: Customers physically located within the United Kingdom can't cancel their withdrawals. 

View a visual of navigating to the withdrawal tracker below.

Visual showing how to navigate to the withdrawal tracker from within the app. Select profile icon, select withdraw, select view status. Then see the tracker phases.

Withdrawal Processing

Withdrawal processing times differ by withdrawal method. Once a withdrawal has been labeled as "processed" on the withdrawal tracker, the timeline for you to receive your withdrawal depends on your withdrawal method. View "How long do withdrawals take?" to view the typical timeline for payment processing.

View a visual of the withdrawal tracker phases below.

Visual showing the withdrawal tracker and four phases including requested, reviewing, approved, and processed.

Frequently asked questions

Why hasn’t my withdrawal been processed yet?

DraftKings processes withdrawals daily from 9 a.m. to 5 p.m. EST. Any withdrawal requests submitted after 2 p.m. EST will be processed in the order that they were received the following day.

Please note that due to banking holiday hours, these timelines may be impacted.

How long will my withdrawal take to be deposited into my account?

Each payment method has a different standard processing time required for funds to be credited to that particular payment method. Learn more about the timeline for each payment method.

What if I want to have my funds processed more quickly?

DraftKings isn’t able to expedite withdrawal requests, and all requests are processed in the order that they were received.

How do I find the tracking number for my check withdrawal?

Once a check withdrawal has been processed and the check has been mailed out, players need to reach out to DraftKings Customer Support Team to receive their tracking number. Players receive a tracking number with USPS, if the check is over $100, or more or with FedEx if the check is over $2,000 or more.
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