How do I temporarily limit my access to DraftKings with a cool off period?

If you're interested in limiting your access to DraftKings but aren't sure what's available, we recommend reviewing the following resources: 

Important notes:

  • When you successfully set a cool off period, you won't be able to access or use the DraftKings website or apps (Fantasy Sports, Sportsbook, Casino, or Marketplace) until the self-exclusion time period you select has passed.
  • You can't set a cool off period from Fantasy Sports or a DraftKings app 

If you've determined you'd like to take a break from DraftKings, learn how to set a cool off period.

 

To set a cool off period via DraftKings app: 

  1. Log into the DraftKings Sportsbook or Casino app. 
  2. Tap your profile photo in the top left corner. 
  3. Scroll down to Responsible Gaming and tap Patron Protection Center
  4. Tap Cool Off.
  5. Select a Cooling Off Period
  6. Tap Submit
  7. Enter your Password and tap Submit

To set a cool off period via mobile web:

  1. Log into DraftKings Sportsbook or Casino.
  2. Tap the three-line Menu icon in the top left corner. 
  3. On the left rail, tap the gear Settings icon and tap Account Information from the options that appear. 
  4. Tap the dropdown in the center of the screen and tap Cool Off
  5. Below Cooling Off Period, select the period of time you'd like to self-exclude for.
  6. Tap Submit
  7. Enter your Password and tap Submit

To set a cool off period via desktop or laptop:

  1. Log into DraftKings Sportsbook or Casino.
  2. Click your profile photo and click Account Information from the dropdown that appears. 
  3. On the left rail, click Cool Off.
    • Note: If you're accessing from a smaller screen, the left rail may become a dropdown in the center of the screen. 
  4. Below Cooling Off Period, select the period of time you'd like to self-exclude for.
  5. Click Submit.
  6. Enter your Password and tap Submit.
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