Why doesn't my queue position guarantee a Digital Player Card purchase? (US)

Much like when you “take a number” at the deli counter, your DraftKings Marketplace queue position indicates the order in which you’ll be given the opportunity to purchase a Digital Player Card collectible. Just as the deli doesn’t hold your place in line if you’ve left the store or don’t respond when your number is called, the Marketplace queue position responds in the same way - you must be present and complete your transaction within the allotted time window. If you come back to the counter, you’ll still be next in line, but it doesn’t prevent an item from selling out while you’re away. 

Important: Spacing between queue placements is short, so a delay of even a minute can be the difference between being able to purchase and missing out. 

Learn more about how the DraftKings Marketplace queue works.