How do I fix a mobile web geolocation issue for DraftKings Marketplace? (US)

Important Information

If you’re experiencing a geolocation issue when trying to access DraftKings Marketplace from mobile web, we recommend turn location permission on/off for your browser.

How to fix a mobile web geolocation issue on an iOS device

  1. On your iPhone or iPad, open the Settings app.
  2. Scroll down and tap Privacy then tap Location Services
  3. Scroll down and tap Safari or Google, depending on what you’re using to access DraftKings.
  4. Below Allow Location Access, tap one of the following:
    • While Using the App
    • Always
  5. On your iPhone or iPad, open one of the following:
    • Safari app and navigate to DraftKings Marketplace. 
      1. Tap the AA next to the lock icon in the address bar. 
      2. Tap Website Settings and tap Location
      3. Below Location, tap one of the following: 
        • Ask
        • Allow
      4. Tap Done
    • Google/Chrome app and navigate to DraftKings Marketplace.
      1. Tap your profile photo in the top left corner.
      2. Tap the gear Settings icon and tap Privacy and Security
      3. Tap Location
      4. Tap Location and below Allow Location Access, tap one of the following: 
        • While Using the App
        • Always

How to fix a mobile web geolocation issue on an Android device 10 and up

  1. On your Android device, tap the gear Settings app.
  2. Scroll down and tap Location then tap App permissions.
  3. Scroll down and tap Chrome or Google, depending on what you’re using to access DraftKings.
  4. Below Location Access for this App, select one of the following: 
    • Allow all the time
    • Allow only while using the app
    • Ask every time
  5. On your Android phone or tablet, open your browser app and navigate to DraftKings Marketplace.
  6. Tap the three-dot More icon in the top right corner.
  7. Tap Settings and tap Site settings
  8. Tap Location and tap On or Off.