How can I get help with the Dynasty Rewards Program?

Contact our Customer Support team if you have questions about: 

  • Earning or using Crowns
  • Achievements, Missions, and promotions
  • Player statuses

Contact our Rewards Store Specialists if you have questions about:

  • The rewards catalog
  • Ordering, shipping, or deliveries 
  • Booking experiences

Note: You may also contact your Host (Onyx) or trained associates (Diamond & Onyx) if you have questions about any of the above.

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