My Account
Managing your account, tax information, responsible gaming, and a variety of other account-related topics.
How do I turn on location services for an iOS mobile device? (US)
How do I turn on location services for an Android mobile device? (US)
How do I turn on location services for a web browser? (US)
Why am I seeing a restricted or ineligible location message? (US)
Why can’t DraftKings detect my location? (US)
How do I manage the GeoComply Player Location Check plug-in? (US)
How do I create an account? (US)
Why am I being asked to verify my identity? (US)
Why am I asked to provide my Social Security number (SSN) to DraftKings? (US)
How do I close my DraftKings account? (US)
How do I reactivate my DraftKings account if I closed it? (US)
How do I change the email address on my DraftKings account? (US)
DraftKings' Getting Started Guide (US)
Where do I find my transaction history? (US)
What do the transaction categories on the transaction page mean? (US)
How does DraftKings display my playable balance? (US)
How do pending transactions affect my DraftKings account balance? (US)
Does DraftKings prevent commingling of funds between consumer accounts and company operating expenses? (US)